Service

Professional customized service

Furniture consulting

What is the background of Good Bird? What is the ordering process like? Is it environmentally friendly? What is the difference between logs and solid wood? How long does it take to deliver? Can it be customized nationwide? What is the after-sales guarantee? ...... Hundreds of customers ask all kinds of questions every day!

Every day to receive a lot of customized owners around the country to consult, we care about the initial questions are usually similar, answer more sometimes take for granted that the customer should know. Then I have been reminding myself that no matter what the problem, when the first time to see, because every day to face the customer is new ......
Pre-sales consulting
@Niu Hui

Customized Furniture Design

Through the pre-sale consultation, we are happy that you choose us. Now onto the measuring and designing session How should the space be utilized? How to arrange the furniture? How to design the function? How to match the color? How to choose the style ...... Backed by 6000 customized cases, our designers give you professional support!

Log customized relative to other custom furniture, to be more complex, not only to consider the space and size, but also consider the characteristics of the log furniture process. I often receive customized owners sent a variety of styling furniture asked if you can do, in fact, log furniture is not suitable for too complex shape, too much to follow the current trend may not be two years on the boredom, simplicity in order to withstand the test of time, while the log furniture is to be used for a long time, so it is still necessary to "go stylized". Of course, I will also consider the owner's personal preferences, after all, custom-made is to meet the individual needs.
designer
@Xiangjie

production plan

Factory receives furniture order contract, collaborate with factory capacity arrangement plan. Scientific arrangement of production date to guide the preparation of materials and production line organization, to ensure that customer orders on time and quality production and delivery.

Furniture when to produce when to ship, need to first arrange the production plan, although every day with the form for the people, but I know that can never be wrong, because the plan is wrong, the follow-up on the wrong again and again, the final impact is whether the customer can be received as scheduled.
production planner
@LiFangFang

Design and production of split orders

From the design drawings and effects given to the client to the production documents recognized by the CNC equipment, it takes people who understand both design and log craft structure. From there it is a matter of accurate 'translation' so that what the owner sees is what they get.

 
The billing is quite important for the log booking, need to design language into the production of CNC machine tools can be recognized documents, need to understand the furniture design, but also need to have an understanding of the production process of log furniture, production machine technology logic. I used to be a customized designer, when I was a designer, I was very busy, and I found that I was even busier after I became an order taker, because we have too many orders, and we can't tear them down, haha.
Billing Engineer
@Li Yan

numerical control machining

Modern log furniture production has been the whole process of mechanization, CNC according to the custom-made furniture picking material selection, from the opening material to the punching system mortise and tenon grooving ...... different furniture parts are all completed by different CNC machine tools.

I just came to the factory is to do grinding work, after doing a period of time, I put forward the hope that do more technically difficult and challenging work, I did not expect the factory leadership really agreed to give me the opportunity, but also to provide relevant learning and training opportunities, and now I can manipulate the machine tool, very happy ......
numerical control operator
@Zhu Rongmei

sand and wax

360° polishing process, 9 polishing and waxing process. So that every owner who receives the furniture can feel the furniture skin-like touch.

From the day of dry sanding workers, the factory director has repeatedly emphasized that our furniture is different from others, saying that even the bottom of the furniture, even any place that can not be seen and touched, should be exactly the same as the surface of the furniture sanding process requirements, 360-degree no dead angle, not just talk about it. I am now the leader of the sanding team, I now also say this to our team members.
Head of Grinding Group
@Deng Dame

trial installation

Quality is the lifeblood of a good bird, and the furniture test assembly process is quality control.

I come from the beautiful Shandong Province, and I am the only female member of the trial assembly team in our Nantong plant. At first I was quite apprehensive, but in the unity and mutual help of the family, under the continuous guidance and encouragement of the master, I have a sense of belonging here. Trial installation process, in fact, is the furniture quality inspection process, every detail needs to be noted, substandard places to continue to adjust, so as to be able to deliver to the home after the installation of seamless furniture.
quality inspector
@Beauty

Coordination of installation and after-sales

Furniture production good installation and after-sales service officially launched. Good bird promises to be ultimately responsible for the quality of the product, five-year warranty, lifelong maintenance.

After-sales work, as the last part of the service of good birds, is really vital, because it determines the satisfaction of the owners to the good birds. There are a lot of owners are not satisfied or even give bad comments, sometimes it is not necessarily the product itself is not satisfied, some times it is our service is not in place and triggered by the emotional reaction.
Aftermarket Manager
@Tanasweet

Log Furniture
Ordering process

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Good Bird and Good Wood Official Public Number
Micro-signal: lqjm04
Tel: 400-058-0188
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Ordering Process Steps

  • 1
    Consultation and valuation Owner provides floor plan and customization requirements
  • 2
    deposit 1000 Startup Design
  • 3
    On-site Measurement
  • 4
    finalize Possible midterm 50% if program is more complex
  • 5
    conclude Electronic signing of face recognition
  • 6
    prepayment Contract value 80%
  • 7
    Payment of final payment Final payment before shipment
  • 8
    Delivery and installation